Frequently Asked Questions
Everything you need to know about shopping with Max
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for delivery within 1-2 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are free for all domestic orders.
How do I find my correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our size chart for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email with a tracking link to monitor your package's journey to your doorstep.
Do you offer international shipping?
Max currently ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.